Privacy Policy

Last Updated: May 2026

XRPANDA ("we," "our," or "us") respects your privacy and is committed to protecting your information. This Privacy Policy explains how XRPANDA collects, uses, stores, and shares information when you use our games, applications, websites, and related services across virtual reality, mobile, desktop, web, and future platforms.

By using any XRPANDA product or service, you agree to the practices described in this Privacy Policy.


1. Scope

This Privacy Policy applies to all current and future XRPANDA products, including games, demos, training applications, simulations, websites, and digital services published by XRPANDA.


2. Information We May Collect

Depending on the product you use, we may collect:

A. Account and Platform Information

  • Platform usernames or user identifiers
  • Public profile information made available by platform providers
  • Authentication data required for platform login systems

B. Gameplay and Usage Information

  • Scores, rankings, achievements, progress, and saved settings
  • Session activity, feature usage, gameplay statistics, and preferences
  • In-game interactions required for functionality

C. Device and Technical Information

  • Device model
  • Operating system version
  • Performance logs
  • Crash reports
  • Error diagnostics
  • Language and region settings
  • IP address where required for network functionality

D. Support Communications

  • Email address
  • Messages sent to support
  • Information voluntarily provided when contacting us

3. How We Use Information

We may use information to:

  • Provide and operate our products
  • Save progress and preferences
  • Display leaderboards and multiplayer features
  • Improve gameplay balance and user experience
  • Diagnose bugs, crashes, and technical issues
  • Respond to support requests
  • Protect security and prevent abuse
  • Meet legal and platform requirements
  • Develop future XRPANDA products and features

4. Sharing of Information

XRPANDA does not sell, rent, or trade personal information to third parties.

We may share limited information with trusted third parties only when necessary, including:

  • Platform providers such as Meta, Steam, Apple, Google, Sony, Microsoft, or similar services
  • Analytics providers
  • Cloud hosting providers
  • Customer support tools
  • Legal authorities when required by law

5. Third Party Platforms and Services

XRPANDA products may be distributed through third party platforms. These platforms may independently collect information under their own privacy policies. We encourage users to review the privacy policies of the platforms they use.


6. Analytics and Diagnostics

We may use analytics, telemetry, and crash reporting tools to understand performance, stability, and product improvement.


7. Children and Age Requirements

XRPANDA products are intended only for users who meet the minimum age requirements of the platform where the product is distributed.

We do not knowingly collect personal information from children in violation of applicable law.


8. Data Retention

We retain information only as long as reasonably necessary for business, legal, security, support, or operational purposes.


9. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no system can be guaranteed completely secure.


10. International Data Transfers

Your information may be processed or stored in countries outside your region where our partners or service providers operate.


11. Your Rights and Choices

All users, regardless of country, region, or place of residence, may contact XRPANDA to request access to, correction of, or deletion of personal data collected or stored by XRPANDA.

Users can request deletion of personal data as described in Section 15, “User Data Deletion Requests.”

Users can also manage certain account information and privacy settings directly through the relevant platform provider, such as Meta.

To make a request, contact us using the details below.


12. Sensitive Data

XRPANDA does not collect sensitive personal information such as government identification numbers, financial information, or biometric data.


13. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted with a revised effective date.


14. Use of Meta Horizon and Meta Platform Services

XRPANDA products may be distributed through Meta Horizon, Meta Quest, and other Meta platform services. Some XRPANDA apps and games may use Meta platform features, including but not limited to authentication, user profile features, leaderboards, achievements, cloud saves, multiplayer features, and platform compliance features.

When users access XRPANDA products through Meta platforms, we may receive or process limited user information from Meta or through app functionality. Depending on the features used, this information may include:

  • Meta user ID
  • Meta username or display name
  • Basic profile information provided by Meta
  • Leaderboard score, ranking, and achievement information
  • Gameplay related information such as score, progress, saved settings, session activity, and app usage
  • Technical information such as device type, operating system version, crash reports, performance logs, diagnostics, language settings, and region settings
  • Support information, including email address and messages, only if a user contacts XRPANDA for support

We use this information only to operate our apps and games, provide Meta platform features, identify users inside supported app features, display leaderboard or achievement information, save gameplay progress where applicable, diagnose bugs or crashes, improve app performance, respond to support requests, protect security, and comply with Meta platform requirements.

XRPANDA does not sell, rent, or trade user data.

Users may request deletion of personal data collected or stored by XRPANDA as described in Section 15, “User Data Deletion Requests.”


15. ⁠User Data Deletion Requests

All users, regardless of country, region, or place of residence, may request deletion of personal data collected or stored by XRPANDA.

To request deletion of user data, users can contact XRPANDA by email at: [email protected]

Please include the product, app, or game name, your platform username or display name if applicable, and a short message saying that you want your user data deleted.

Example request:

“I am requesting deletion of my user data from an XRPANDA app or game.”

We will review and process deletion requests without charging a fee. We will delete the user data that XRPANDA controls unless we are required to retain limited information for legal, security, fraud prevention, dispute resolution, operational, or platform compliance reasons.

If we cannot delete certain information, we will explain the reason where required by applicable law.

If certain data is stored directly by a third party platform such as Meta, users may also need to manage or delete that data through their Meta account settings or by contacting Meta directly.


Contact Us

XRPANDA
Ontario, Canada
Email: [email protected]
Website: https://xrpanda.ca